We have 12 years experience for the cooling tower fill products, such as Marley cooling tower fill, kingsun cooling tower infill, Marley cooling tower accessory ….and we can offer products with highest quality, most competitive price, and our best service together with our factory.

What’s the MOQ and how about the cooling tower fill sample?

500 pieces for cooling tower filll
Sample, we can send cooling tower fill for free. But you need pay for the courier charge or tell us the courier collection account 

What trade terms can be accepted by us?

FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, DEQ, DDP, DDU, Express Delivery.

Can i get a discount for large quantity?

That’s a good question. If cooling tower fill quantity is large, we can give you a discount. When you place an order over $10000 for your second order, we will give you discount 1%~5% for your better sales, because you are good, we are good, win to win.

What’s our payment?

We can receive T/T, L/C, Western Union. Most tine is 30% deposit+70% before shipment.

What’s the delivery time?

About 15- 20 days after deposit. If urgetly, we can delivery cooling tower fill with in 7 days

How can I do if we do not have import right in our country?

For the new buyer or trying to import goods from China, we can help to calculate the import Tax, and we can pay for you in China, hence, you need not pay anything by your side, it is quite convenient for you.

Can you do CO cerfication? 

Yes, we can.

How to get your assurance after sales?

Before shipment, products will be strictly inspected just in case. If there is dispute, please contact us at first time, customer complaint handing procedure will be boot at once. Solution will be come out within 48 hours, we will negotiate with customer to find a reasonable way to resolve and compensate.

What is the time of your goods assurance ?

We will assure the goods 1 years without intentionally damage by persons.

What is the steps of the complaint?

Take photos of the damage goods before pick up the goods if there is damage in any shipment(by sea or by air) but not take the goods from the warehouse. And inform us of the damage to request the complaint from the shipping company. If the damage is from us, please take photos and send us by email, we will deliver the new ones freely within 7 days. All complaint should be certificated the damage is caused before use it.

How can i place an order for cooling tower fill? 

First, we need confirm the product that which cooling tower fill, quantity, price, trade term, payment….
Second, sign a cooling tower fill contract. We will arrange the production after you need pay the downpayment,
Third, after finish the production, pls pay the balance, or before we give you documents
Fourth, if receiving the goods, if you have any question, for example install, pls contact us.
If no question, pls also give us a feedback.